Maintenance, System Security & Recovery
With all of our smart system services and products, we also provide you with a range of smart home maintenance services. We provide a constant maintenance service to ensure that all of your equipment remains up to date and in the best condition possible. As with any technology, over time faults can occur. So, how can you spot any faults with your systems?
Firstly, if your downtime has increased significantly over a period of time you may need a repair. This could be caused by anything from a faulty wire to an issue with your system itself. In most cases, this can be sorted with a small adjustment which can be done easily by our maintenance team.
We also offer services for the occurrence of a system failure. Although such incidences are extremely rare, as with all technology they do happen. Once we have detected a system failure, our team will be sent your home to analyse the issues. After we have found the root cause of the problem, our highly skilled team will work hard to restore your system to its previous working condition. When this has been completed, our team will leave your home and your system should be working like normal again. In some circumstances, our team will visit you a few days after installation to ensure that everything is working as normal once again. If this is to occur, we will inform you prior to our visit.
Our experience has shown us that by providing maintenance service, we can prevent any breakdowns or failures within your equipment by spotting any issues before they actually occur. This allows for a smooth and practical process for all of the systems that we have installed. Additionally, it helps you to reduce the costs regarding the need for urgent repairs as a result of a system failure or breakdown. By preventing this from happening, we can keep your systems up and operational, while at the same time keeping your costs for repair low.
There are many benefits of having your systems maintained by us over a period of time. for example, should you change supplier, we will have a service log which will state all of your equipment within your home. This will allow your new supplier to have an understanding of any prior maintenance that has occurred and consequently will be able to react faster should the same issue occur again. Maintaining your equipment also keeps your investment safe in the long term. Regular check-ups will prevent any emergency repairs that need to be carried out, as well as improve the safety conditions for everyone living in your house.
Should you have any questions regarding our maintenance services, your systems security or any recovery that you see as necessary, please contact us directly via email or call us at 0178-953-2073. Our team will get back to you as soon as possible to help you with any queries that you may have.